Contact Aesthetic Plastic Surgery & Laser Center
We answer the phone, return messages within one business day, and book consultations with Dr. Michelle Hardaway, M.D., F.A.C.S., a board-certified plastic surgeon with over 20 years of experience. Whether you are starting your research or ready to plan a procedure, here is everything you need to reach us, what to expect when you do, and how to prepare for your first appointment.
Office address and hours
Aesthetic Plastic Surgery & Laser Center 27920 Orchard Lake Road Farmington Hills, MI 48334
Phone: (248) 221-1957 Website: michellehardawaymd.com
Hours
| DayHours | |
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
If you reach voicemail during a procedure or after hours, please leave a message and we will return your call the next business day.
How to book a consultation
To request a consultation, call (248) 221-1957 or use our consultation request form.
All consultations are paid and appointment-based to ensure you receive dedicated time and a personalized plan. The fee secures an unhurried block of Dr. Hardaway's calendar, which is how patients get a thorough evaluation rather than a quick sales pitch. Your coordinator will confirm the current fee and policy when you book.
When you call, please have ready:
- The procedure or concern you would like to discuss
- A general sense of your medical history, including current medications
- Your preferred days and times for a 45 to 60 minute appointment
Inside your first consultation
You will spend most of the appointment with Dr. Hardaway directly. The typical flow:
- Intake and history. Medical history, prior surgeries, medications and supplements, allergies, pregnancies, weight history, and goals.
- Focused exam. Skin quality, tissue characteristics, asymmetries, and the anatomy specific to the procedure you are considering.
- Candidacy and options. An honest assessment of whether you are a good candidate, what the procedure can and cannot do for you, and what alternatives may serve you better.
- Risks, recovery, and timeline. What recovery actually looks like for your work schedule and family responsibilities, including how to plan childcare, time off, and support.
- Written quote and next steps. After the plan is finalized, your coordinator will walk you through pricing, scheduling, and financing.
You will not be pressured to make a decision in the room. Most patients take days or weeks to decide, and that is the right pace for elective surgery.
Telehealth and out-of-town patients
If you are out of state, traveling, or simply prefer to start the process from home, we offer telehealth consultations. A remote appointment is useful for initial discussion, procedure overview, and candidacy review. For most surgical procedures an in-person exam is required before a final surgical plan is created and a surgery date is booked. Your coordinator can explain which steps can happen remotely and which need to be in office.
To request a telehealth consultation, call (248) 221-1957 or use our consultation request form and note "telehealth" in your message.
Directions and parking
Our office is in Farmington Hills, in the Orchard Lake Road medical corridor. Approximate drive times:
- Birmingham: about 15 minutes east
- Bloomfield Hills: about 12 minutes east
- Franklin: about 10 minutes east
- West Bloomfield: about 10 minutes north
- Royal Oak: about 20 minutes east
- Detroit Metropolitan Airport (DTW): about 25 to 30 minutes south
Free parking is available on site.
How we handle payment
We do not accept insurance. Plastic surgery procedures are elective and paid for directly. We accept all major credit cards and offer financing options for qualified patients through CareCredit, which provides fixed monthly payments with no annual fees and no prepayment penalties.
Procedure pricing is provided in writing after Dr. Hardaway has evaluated you and finalized your surgical plan. We do not give blanket phone quotes because the price depends on the specifics of your case.
Privacy and discretion
Consultations are completely confidential. The consultation suite is private, the waiting area is intentionally low-traffic, and we never share patient information or before-and-after photography without written consent. Patients who are public-facing, in healthcare, in education, or otherwise concerned about privacy can talk to our coordinator about additional discretion options when booking.
Common questions before you call
Is there a consultation fee?
Yes. All consultations are paid and appointment-based to ensure you receive dedicated time and a personalized plan. The fee structure protects the quality of the appointment, and patients are not asked to make decisions in the room.
Do you take insurance?
We do not accept insurance. Aesthetic procedures are elective. We offer financing options for qualified patients through CareCredit.
How long is the first appointment?
Plan for 45 to 60 minutes. Surgical consultations may run longer if more than one procedure is being discussed.
Can I bring someone with me?
Yes. We encourage patients to bring a partner, family member, or friend, particularly for major surgical decisions. They can sit with you in the consultation room.
Where do you perform surgery?
Surgical procedures take place in our QUAD A accredited on-site surgical center in Farmington Hills, with anesthesia administered by a Certified Registered Nurse Anesthetist.
How soon can I be seen?
Initial consultations are typically available within one to two weeks. If you have a specific date in mind (a wedding, a milestone birthday, a scheduled trip), tell your coordinator when you call and we will work backward from that date.
Ready when you are
Call (248) 221-1957 or request a consultation online. If you are earlier in your research, the before-and-after gallery, patient reviews, and About Dr. Hardaway are the right places to start.