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Okay, so you're probably scratching your head wondering, "What is the difference between IT support and managed IT services, anyway?" I mean, they both sound like they involve someone fixin' your computer problems, right? Well, kinda. But there's a pretty big difference, and understanding it can save you a whole lotta headache (and money!).
Think of IT support like calling a plumber when your toilet overflows. You got a problem, you call 'em, they come fix it, and you pay 'em. That's it. It's reactive. Something breaks, you react. You're basically putting out fires as they happen. IT support usually covers things like troubleshooting software issues, fixing broken hardware, maybe helping you connect to the Wi-Fi if you're having real problems. It's usually charged on an hourly basis, or maybe a per-incident fee. So, if your network crashes, you call 'em, they spend hours fixin' it, and you get a hefty bill.
Now, managed IT services?
What is the Difference Between IT Support and Managed IT Services? - managed it security services provider
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That's more like having a plumber come in
every month to check your pipes, make sure everything is runnin' smoothly, and catch small leaks before they turn into floods.
What is the Difference Between IT Support and Managed IT Services? - managed it security services provider
See the difference? It's proactive.
managed it security services provider check Managed IT services are a comprehensive, ongoing service where a company takes responsibility for managing
all your IT needs. They're not just there when things break; they're actively workin' to prevent things from breakin' in the first place.
This includes things like monitoring your network 24/7, managing your servers and security, providing regular backups, and even helpin' you plan for future IT needs. They basically become an extension of your own team, but without the cost of hiring full-time IT staff. And instead of getting hit with surprise bills, you usually pay a fixed monthly fee, which makes budgetin' much easier.
So, like, which one's better? Well, it depends! managed service new york If you're a small business with only a couple of computers and very basic IT needs, IT support might be just fine.
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managed services new york city But if you're a growing business that relies heavily on technology, managed IT services are generally the way to go. It's an investment in preventin' problems and keepin' your business runnin' smoothly, which, let's be honest, is worth its weight in gold. Plus, who wants to spend their time constantly worryin' about their computers crashin'?
What is the Difference Between IT Support and Managed IT Services? - managed service new york
Nobody, that's who. So, consider what your needs are and choose what's gonna be the best fit for
your business. Don't just go with the cheapest thing, ya know? Think long term.
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