What is break-fix IT support? Imagine your computer suddenly refuses to boot up. Or your printer starts printing gibberish instead of documents.
What is break-fix IT support? - managed service new york
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What is break-fix IT support? - managed service new york
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Break-fix, simply put, is exactly what it sounds like (a straightforward name, right?).
What is break-fix IT support?
What is break-fix IT support? - managed services new york city
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What is break-fix IT support? - managed services new york city
Instead of a proactive, ongoing approach to IT management (like managed services), break-fix is reactive.
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What is break-fix IT support? - managed services new york city
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This model can seem appealing because you only pay for what you use. If your systems are generally stable and you dont anticipate many problems, it might seem like a cost-effective solution. However, it's important to consider the potential downsides.
For example, because break-fix is reactive, theres often a delay between the problem occurring and the problem being resolved. This downtime can cost your business money (imagine your website being down for hours!). Also, because break-fix technicians are only called in when something is already broken, they might not have a deep understanding of your overall IT infrastructure (theyre just putting out fires, not preventing them).
Furthermore, relying on break-fix can lead to a “band-aid” approach to IT. Instead of addressing the underlying causes of problems, technicians might simply fix the immediate issue (like taping over a hole instead of replacing the pipe). This can lead to recurring problems and ultimately, higher costs in the long run.
In essence, break-fix IT support is a reactive, on-demand service that addresses IT issues as they arise. It can be a suitable option for very small businesses with simple IT needs and a tolerance for potential downtime.
What is break-fix IT support? - check
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What is break-fix IT support?
What is break-fix IT support? - managed services new york city
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