Cyber Insurance Claim Support: Document Everything!
Okay, so, youve been hacked. Not good, right? (Understatement of the century, I know). You paid for cyber insurance, thinking youd be covered if, like, this ever happened. Now you gotta make a claim. And let me tell you, from experience (ahem, lets just say I learned the hard way once), document everything. I mean, EVERYTHING.
Seriously.
Cyber Insurance Claim Support: Document Everything! - managed services new york city
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Think of it like this: the insurance company? They arent
exactly on your side. They want to pay out as little as possible. Its, ya know, business. So, you need to be prepared. And being prepared means having receipts, logs, screenshots, even those weird little sticky notes you scribbled on while panicking.
What kinda stuff are we talking about? Well, first, the incident itself. Date?
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Time? What systems were affected? Who noticed it first? What did they do? Write it all down. (Even if you think its insignificant, write it down!). Get screenshots of error messages, weird emails, ransom notes – the whole shebang.
Then, theres the response. What steps did you take to contain the breach? Did you call in a security firm?
Cyber Insurance Claim Support: Document Everything! - managed it security services provider
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(Keep their invoices!).
managed it security services provider Did you try to restore from backups? (Document when those backups were made, and whether they actually worked!). Any money you spent on consultants, software, or even just extra coffee for the IT team pulling all-nighters? Keep those receipts, too! Its like, an audit of your digital mess, but youre the auditor.
And dont forget the communication. Emails with the insurance company, phone calls with their adjusters, letters from lawyers, everything needs to be saved. (I know it feels tedious, but trust me, its worth it). managed service new york Create a folder – a real one and a digital one – and put everything in it. Label it clearly. "Cyber Claim Stuff – Do Not Delete!" maybe? Something like that.
Why is this so important? managed it security services provider Well, the insurance company needs proof. They need to see that you actually suffered a loss, and that you took reasonable steps to mitigate the damage. (And that youre not trying to pull a fast one, of course). The more documentation you have, the stronger your claim will be.
Look, making a cyber insurance claim is a pain. Its stressful, its time-consuming, and its probably the last thing you want to deal with after a cyberattack.
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But, if you remember just one thing, remember this: document
everything. Youll thank yourself later. (Trust me, you will). And maybe, just maybe, youll get the payout you deserve.
managed service new york Good luck, youll need it.