Negotiate Like a Pro: Winning Cybersecurity SLAs

managed it security services provider

Negotiate Like a Pro: Winning Cybersecurity SLAs

Okay, so you wanna negotiate cybersecurity SLAs like a, well, like a pro, right? Top 10 Cybersecurity SLA Protections You Need Now . Its not just about throwing around tech jargon (though knowing some helps, obviously). Its about understanding what you actually need, what the provider can actually deliver, and then getting those two things to… you know… vibe!


First off, dont just grab the first SLA they hand you.

Negotiate Like a Pro: Winning Cybersecurity SLAs - managed it security services provider

  1. check
  2. managed services new york city
  3. managed service new york
  4. check
  5. managed services new york city
That's like, the starting point. Think of it like buying a car. Do you just pay the sticker price? No way!

Negotiate Like a Pro: Winning Cybersecurity SLAs - managed it security services provider

  1. managed service new york
  2. managed service new york
  3. managed service new york
  4. managed service new york
  5. managed service new york
You gotta kick the tires, ask questions, maybe even take it for a spin (metaphorically, of course, unless they let you hack their system... which, probably not a good idea). Figure out whats important to you. Is it uptime? Response time to incidents? Data recovery speed? Put those things at the top of your list.


And then, like, really understand what the SLA means.

Negotiate Like a Pro: Winning Cybersecurity SLAs - managed services new york city

  1. managed it security services provider
"99.999% uptime" sounds amazing, sure. But what happens when it isnt up? Whats the penalty (or lack thereof)? And what are the exceptions? (Scheduled maintenance is always a big one). Get into the nitty-gritty. Don't be afraid to ask "dumb" questions. Trust me, its better to feel a little silly asking now than to be totally screwed later.


(Also, read the fine print! Seriously, read it! Its boring, I know, but it can save your butt.)


Communication is key! Talk to the provider. Build a relationship. If they seem like they're trying to pull a fast one, or if they're not answering your questions honestly, that's a huge red flag. You want a partner, not someone whos just trying to sell you something!


Think about the penalties too. Are they actually meaningful? A little credit on your next bill might not be enough if a major breach costs you millions. Negotiate for penalties that actually reflect the potential damage. And make sure theres a clear process for reporting violations and receiving compensation!


Finally, remember this isnt a one-time thing. SLAs should be reviewed and updated regularly, especially as your business changes and the threat landscape evolves. Don't just set it and forget it! Cybersecurity is a moving target, so your SLAs need to keep up!


So, yeah, negotiate hard, do your homework, and dont be afraid to push back. You got this!

check