What is IT Support Outsourcing?

What is IT Support Outsourcing?

What is IT Support Outsourcing?

Okay, so whats this IT support outsourcing thing all about, huh? Well, simply put, its when a company doesnt handle its own techy needs in-house. Instead, they hire another company – a specialist, if you will – to take care of all that stuff.

What is IT Support Outsourcing? - managed service new york

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Think of it like, you could try to fix your leaky faucet yourself, but maybe youre not a plumber, so you call one!


Now, it aint just fixing broken computers, ya know? It covers a broad spectrum. Were talkin everything from helping employees with their software problems, to managing the whole darn network, to making sure the servers dont crash in the middle of the night. It aint a small undertaking.


Why do companies even bother? Well, theres a bunch of reasons.

What is IT Support Outsourcing? - managed service new york

    Sometimes, its cheaper. Hiring a full-time IT team is expensive, especially if you dont really need them all the time. Outsourcing lets you pay for what you need, when you need it.

    What is IT Support Outsourcing? - managed service new york

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    Plus, these outsourcing companies, theyre often experts, right? Theyve seen it all. Theyre probably more knowledgeable than that one guy in accounting whos "good with computers."

    What is IT Support Outsourcing?

    What is IT Support Outsourcing? - managed service new york

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      No offense to accountants, of course!


      It also allows a business to focus on stuff that actually matters: their core business.

      What is IT Support Outsourcing? - managed services new york city

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      If youre selling bespoke birdhouses, you dont want to spend all day wrestling with your email server, do ya? Let the IT pros handle that, and you focus on crafting the perfect bird abode.


      Of course, its not always sunshine and rainbows.

      What is IT Support Outsourcing?

      What is IT Support Outsourcing? - managed service new york

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      Theres a risk of communication problems if you arent careful. You gotta make sure youre talking to the right people and that youre clear about what you want.

      What is IT Support Outsourcing?

      What is IT Support Outsourcing? - managed it security services provider

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        And youre relinquishing some control, arent you?

        What is IT Support Outsourcing? - managed service new york

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        Youre trusting someone else to handle a vital part of your business.

        What is IT Support Outsourcing? - managed services new york city

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        You dont want to pick the wrong company!


        But overall, for many businesses, IT support outsourcing? Its a pretty smart move.

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        It can save money, improve efficiency, and let them concentrate on what they do best. Pretty neat, eh?

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